1 reviews | Active since May 2010
<p>I loaded 1gb of data on the 28th of January 2017, on the 28th of February I still had 500mbs of data left as well as airtime. on the 01st of March 2017 I get a message from MTN to say that my data has expired. When I purchased the data there was no terms or conditions that says that there is an expiry date. I use my money to buy it, who gives MTN the right to tell me it has an expiry date. This is data, not milk or fish that will spoil. This is the act of ******* and ***ards and should be fined in South Africa as they were in Nigeria. Then within no time and just chatting on whatapp my airtime gets depleted. When I call the call centre I get put from pillar to post to see if any apps are running in my background, no apps are running its just thievery going on. Can "somebody" sort this out. Hellopeter asked me to pick a star rating for MTN, if I had it my way I'd say "DISASTER"</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly review the messages from MTN141 received on 2017-01-28 at 07:20. The MTN141 messages confirmed the amount of data that was loaded which was a 1GB Bolt on Data Bundle; the other one confirmed the promotional data that you have received and the validity period of the bundles purchased. Please dial *141*2#ok when purchasing data bundles to select how long you would like your data bundle to be valid for and dial *141*1#ok to view the detailed balance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly review the messages from MTN141 received on 2017-01-28 at 07:20. The MTN141 messages confirmed the amount of data that was loaded which was a 1GB Bolt on Data Bundle; the other one confirmed the promotional data that you have received and the validity period of the bundles purchased. Please dial *141*2#ok when purchasing data bundles to select how long you would like your data bundle to be valid for and dial *141*1#ok to view the detailed balance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
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