JB
Jacqui B
1 reviews | Active since May 2017
17 Oct 2017, 08:10
Day light theft
MTN *****ing money from subscribers under the pretext of 3rd party service providers, (Nexgen, ***a Games, SPICYV3), all numbers given to contact these people do not exist, how are we supposed to cancel these stupid content charges these people take up to R30 a day...MTN does NOTHING TO HELP
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MTN South Africa's replyOfficial
20 Oct 2017, 13:10Good day Jacqui
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
According to the system records you have been assisted. Should this not be the case please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply20 Oct 2017, 13:10
Official
Good day Jacqui
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
According to the system records you have been assisted. Should this not be the case please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,