Day light *******

I write to out of pure desperation, I have an ongoing dispute with Mtn mobile I signed up for a contract in November 2014 which had been a upgrade. Mtn had taken over from Nashua mobile I had upgraded from a tablet to an iPhone which was priced at R 599 / month I asked the consultant at the bluff branch of that would be my only installment due and she assured me this was the case, in December I was billed by Nashua mobile and Mtn which was not suppose to happen. I contacted them numerous times to query this. My bill was not only higher then my contract amount I was paying for an insurance for the old contract as well which I requested to be cancelled not only would I not be able to claim for my tablet should it be lost or ****** I was not receiving the free minutes that were given to me due to them stating that I have an activated SIM card. How would I claim for a lost lab let if there was no number activated nor was the new I have to much to write with no space?