1 reviews | Active since Nov 2011
Day light *******
The SP Insurance Department is ripping me off <br> <br> They are charging me for three insurance policies for the same phone. I have tried calling but the stupid call centre does not work!!!! I complained on hello peter before and the consultant assured me that this would be corrected.<br> <br> Three months later they are still over charging me!!!<br> <br> <br> I want to end this contract with immediate effect as this is day light *******. I am tired of the pathetic service I have been receiving from MTN SP Insurance. I want to be reimbursed for the extra charges they have been charging. <br> <br> How can I be billed for my old phone when I requested that the insurance on this phone be cancelled.<br> <br> I will be taking legal action if this is not resolved. The stupid consultants do not even have the decency to call me they only reply on hello peter. <br> <br> ***** this I am done struggling with mtn I cannot go on like this!!!!!
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service, it was never our intention to displease you.
Please be advised that this matter has been escalated to the insurance team for resolution, they will contact you with feedback.
Once again please accept our heartfelt apologies for the delay in service delivery.
Kind regards
Letumile
REQ:***
Best regards,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service, it was never our intention to displease you.
Please be advised that this matter has been escalated to the insurance team for resolution, they will contact you with feedback.
Once again please accept our heartfelt apologies for the delay in service delivery.
Kind regards
Letumile
REQ:***
Best regards,
