Day light *******
<p>Good day</p> <p> </p> <p>Why is MTN so dishonest!!! My mom just loaded her cellphone with R30 airtime in an attempt to download WhatsApp from the Playstore. The available data on her phone was used up in a few seconds and her airtime balance of R28 just vanished. All MTN said was that the Playstore took the airtime when the data was up. The problem is that the Playstore never opened but the airtime was still used. This is terrible service from MTN and the very reason why I left their network, I am now with Telkom mobile and I am very happy. I have convinced my mom to change to Telkom mobile as well.</p>
Thank you for your post.
We apologize for any inconvenience incurred.
We have sent the request to the prepaid department to investigate and to give you feedback on the complaint.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We have sent the request to the prepaid department to investigate and to give you feedback on the complaint.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,