1 reviews | Active since Jul 2015
DAY LIGHT ******S GALORE
I WENT TO THE MTN SHOP EAST RAND MALL ON 9 JULY TO CANCEL MY CONTRACT THAT IS DUE ENDING AFTER 2 YEARS ON THE 11TH OF JULY 2015.<br> <br> I DISCOVERED TODAY, THAT THEY HAVE TAKEN OVER A R 100.00 AIRTIME AS WELL AS MY 20 SMS'S THAT ARE STILL AVAILABLE TO ME AS, WELL AS MY MB ( DATA ) AVAILABLE ON MY LAPTOP, YET THEY WILL BE TAKING A LAST PAYMENT FROM ME ON THE 15TH OF JULY AS PER THE CONTRACT. I WOULD LIKE TO KNOW HOW CAN THEY JUST TAKE, WHICH I HAVE PAID FOR????? IT CERTAINLY WAS NOT FOR FREE AND GRATIS!<br> <br> ABOUT A MONTH AGO I WANTED TO GO ON THEIR TELEPHONE DATING SERVICE. R10 PER MINUTE, WENT THROUGH THEIR PROMPTS, NEXT MOMENT A VOICE MSG CAME THROUGH, THERE WAS A ERROR IN YOUR APPLICATION, GOOD BYE....MTN TOOK R 50 FROM ME!<br> <br> PLEASE IF I HAVE SEEN DAY LIGHT ******* THIS IS IT!
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We can confirm that your number has been migrated over to prepaid on the 13th of July 2015 and is fully active on the prepaid network.
We can confirm that last debit that came off your account was on the 15th of July 2015 and no further invoices will be generated.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We can confirm that your number has been migrated over to prepaid on the 13th of July 2015 and is fully active on the prepaid network.
We can confirm that last debit that came off your account was on the 15th of July 2015 and no further invoices will be generated.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
