EvdB
Erika van der Berg

1 reviews | Active since Aug 2018

22 Aug 2018, 09:51

Day 38 of not having my phone activated after full payment was done

Today is day 38 since MTN received my FULL payments for my 3 accounts...today is also day 38 that NO ONE can help me activate my lines.....This is also day 38 that I get pushed from one side to the other trying to resolve this issue. Have over 8 Ref numbers.....spoken to 30 different people in the last 38 days.......3 supervisors.......and still nothing. I even had 2x Replies from Alice from MTN on this Hello Peter platform......and still my phone is not on. This after she told me its all activated....its NOT F...N ACTIVATED. Incompetant people. 38 days to allocate R16000 to 3 different accounts........38 days later.....not done.......12x resending proof of payments......38 Days.........still nothing

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