JM
Julie-Anne Marchington
1 reviews | Active since Mar 2010
04 Oct 2015, 22:30
#data*******
@MTNza #data*******!!! At what point is consumer satisfaction top of your priority list, clearly not high! @MTNza clearly has an inability to supply consumers with contacted data allocations, on top of which chooses not to allocate bolt on data that had begrudgingly been purchased to avoid the ******ion associated with out if bundles rates and despite numerous calls @MTNza seems to care less #worstserviceprovider #@CellC your message is clearly 100% correct SA we are being *****ed by @MTNza!!. How many more calls will it take before you assist. I will not pay my bill at end October until there is resolution on this issue! #utterlydisgusted!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
05 Oct 2015, 21:50Hello jmarch,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Best regards,
MTN South Africa's reply05 Oct 2015, 21:50
Official
Hello jmarch,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Best regards,