Datashare service not working since yesterday

My datashare is not working at all, I bought 100GB yesterday; I am adding numbers but all my beneficiaries are not able to access the internet. I have tried removing and readding the numbers; but I have reached my limit for adding and removing whilst trying to fix the issue. I can’t get hold of anyone on 135 line; only IVR options which are not related to datashare; there is no option to speak to a consultant; now I am stuck with a lot of data which I can’t share with my family. My number is ***