1 reviews | Active since Mar 2011
Data(100MB) not received since May/June 20147
I have not received data on this number ********** 518 since May/June 2017. MTN keeps giving me the run around and cannot seem to resolve this matter. Please can someone MTN please do what they are supposed to do and allocate the data, which I have signed the contract for. If I bridge the contract, then I am sure MTN would have taken legal action against me. So, now the roles are reversed and MTN bridge the contract by not allocating the data (100MB) monthly to the contract number since May/June 2017. Every time I call they log an escalation and nothing is being done and no one care to call and advise what is happening. We went to the MTN store at Mall of the South, they gave a reference number whereby no one can pick up now. 25/01/2018 and 25/02/2018 Mall of the South MTN provided reference number: ********** 210188 13/03/2018 call reference number: 1- ********** 2992 13/03/2018 email reference number: [# ********** 5] and [# ********** 9] Please let me know what other alternatives there are. My contact number is ********** 088. My husband is using the ********** 518 number.
