KB
Kurt B
1 reviews | Active since Mar 2017
03 Mar 2017, 13:31
Data usage( data tariffs)
<p>I loaded 1 gig of data on the 1st march by the morning of the 3rd march data is finished</p>
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MTN South Africa's replyOfficial
05 Mar 2017, 19:47Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the 1GB Ad-Hoc Data Bundle was depleted on active data sessions. Kindly note that you can dispute the data usage once the invoice dated 2017-03-13 is finalised and request for the data usage to be validated.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply05 Mar 2017, 19:47
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the 1GB Ad-Hoc Data Bundle was depleted on active data sessions. Kindly note that you can dispute the data usage once the invoice dated 2017-03-13 is finalised and request for the data usage to be validated.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,