DATA USAGE ????

This does not sort out my problem on line ***. The URL report proves NOTHING to me. The ONLY reason we paid up the contract is to AVOID further unforeseen costs which was not as per our CONTRACT for which we budgetted on when we signed the contract. The problem now goes further that should we have been sorted out with answers and PROFESSIONAL advise initially, we would not have incurred 4 months of unforeseen unaccounted for expenses. I would like to speak to someone more senior than your REGIONAL managers as the one I am dealing with is NOT getting to the bottom of ALL this. I feel this WHOLE scenario has been dealt with UNPROFESSIONALLY and could have been avoided. The fact that MTN was striking is unfortunately and should not be my burden. I was sent from pillar to post and it is still the most frustrating situation where no one is sorting out this matter. I need to get proof from MTN that those charges are valid and at the moment no one is proving this. IF NOT THOSE CHARGES NEED TO BE REVERSED FOR THE FOUR MONTHS PRIOR TO ME PAYING UP MY CONTRACT DUE TO FRUSTRATIONS.