LM
Lebohang M
1 reviews | Active since Jun 2015
11 Jun 2015, 08:26
Data Usage
I find it very irritating that MTN when and if they feel like they want to take your data they know pretty well that they their customer service department is not working so I load and they take, take and take for what only God knows. I am feed up of these people taki g my money for their own personal gain.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
17 Jun 2015, 13:23Hello Lebza_Lesh,
Thank you for post.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience caused .
Kindly be advised that the data was used up by internet sessions. Please also note that besides internet browsing your handset can also generate charges via upgrading and automatic running of data applications. Always ensure that you avoid having multiple internet pages opened and that you close all the pages you are not using. If you are not using the internet function, you can disable the mobile data function to save your data bundles and airtime from being used up.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for post.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience caused .
Kindly be advised that the data was used up by internet sessions. Please also note that besides internet browsing your handset can also generate charges via upgrading and automatic running of data applications. Always ensure that you avoid having multiple internet pages opened and that you close all the pages you are not using. If you are not using the internet function, you can disable the mobile data function to save your data bundles and airtime from being used up.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply17 Jun 2015, 13:23
Official
Hello Lebza_Lesh,
Thank you for post.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience caused .
Kindly be advised that the data was used up by internet sessions. Please also note that besides internet browsing your handset can also generate charges via upgrading and automatic running of data applications. Always ensure that you avoid having multiple internet pages opened and that you close all the pages you are not using. If you are not using the internet function, you can disable the mobile data function to save your data bundles and airtime from being used up.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for post.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience caused .
Kindly be advised that the data was used up by internet sessions. Please also note that besides internet browsing your handset can also generate charges via upgrading and automatic running of data applications. Always ensure that you avoid having multiple internet pages opened and that you close all the pages you are not using. If you are not using the internet function, you can disable the mobile data function to save your data bundles and airtime from being used up.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,