Data Usage
<p>MTN is such a ****ty provider, I spent almost R200 since friday the 7th until yesterday the 10th. The minute I switch data on to check whatsapp message i cant even reply becuase there is no data to reply after just buying a 100 megs yesterday I bought more than 500megs for the afternoon. This is pathetic i hate MTN so much</p>
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MTN South Africa's replyOfficial
11 Oct 2016, 19:09Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that your data bundle is consumed due to multiple data sessions. To minimise your data usage please note that you can disable automatic downloads over cellular data, turn OFF Background App Refresh under general settings on your phone and disable media auto download on WhatsApp.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply11 Oct 2016, 19:09
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that your data bundle is consumed due to multiple data sessions. To minimise your data usage please note that you can disable automatic downloads over cellular data, turn OFF Background App Refresh under general settings on your phone and disable media auto download on WhatsApp.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
's updateReviewer Update
25 Jan 2017, 11:46that is a very funny response i work in a contact centre and in a specialised mobile team how stupid am i and im being very sarcastic. I obviouslhave done that. To date i am still experiencing this 100mb a day for brwosing the internet and checking whatsapp messages every few hours, everything is turned off nothjing hanging in the bcakground no updates unles its connected to wifi.
's update25 Jan 2017, 11:46
Reviewer Update
that is a very funny response i work in a contact centre and in a specialised mobile team how stupid am i and im being very sarcastic. I obviouslhave done that. To date i am still experiencing this 100mb a day for brwosing the internet and checking whatsapp messages every few hours, everything is turned off nothjing hanging in the bcakground no updates unles its connected to wifi.