MK
Maureen K
1 reviews | Active since Apr 2015
13 Oct 2017, 11:42
DATA TRAP
I have bought uncapped data of R40.00 that is supposed to last me the whole day. now am being told that there is a cap on that it can be depleted, now can MTN please explain to me what is the meaning of UNCAPPED?
Please stop misleading your customers unless if MTN does not want us a customers anymore,
I need all this fix and refunded my airtime .
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MTN South Africa's replyOfficial
18 Oct 2017, 11:34Good day Maureen.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
The uncapped daily data bundle is set at a daily limit of 150 megabytes.
Thereafter the speed is 'throttled', which means you can browse the Internet at a reduced speed.
REQ:***
Regards,
MTN S.A
Best regards,
MTN South Africa's reply18 Oct 2017, 11:34
Official
Good day Maureen.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
The uncapped daily data bundle is set at a daily limit of 150 megabytes.
Thereafter the speed is 'throttled', which means you can browse the Internet at a reduced speed.
REQ:***
Regards,
MTN S.A
Best regards,