DW
Damian W
1 reviews | Active since Mar 2009
13 Apr 2019, 16:55
Data transfer
Hi,
I'm trying to work out how to transfer data per the new data transfer regulations from my prepaid number to another.
I cannot find a way to transfer anything on my existing bundle and the only option available is to buy a bundle for another number.
How do I go about transferring data to another number?
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Replies (1)
MTN South Africa's replyOfficial
15 Apr 2019, 09:09Good day Damian,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result. Kindly note that you are not able to transfer data to another number, however you can activate data share on your number by dialling *141*5#, and select option 3. Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result. Kindly note that you are not able to transfer data to another number, however you can activate data share on your number by dialling *141*5#, and select option 3. Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply15 Apr 2019, 09:09
Official
Good day Damian,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result. Kindly note that you are not able to transfer data to another number, however you can activate data share on your number by dialling *141*5#, and select option 3. Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result. Kindly note that you are not able to transfer data to another number, however you can activate data share on your number by dialling *141*5#, and select option 3. Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,