Data thieving network
<p>I really can't wait for my contract to end with MTN the data thieving network. I have now figured out that no matter how much data i buy. MTN will just take it away after the FREE data expires. I am on wifi most of the time, with All apps data switched off. But still....data vanishes. Sick and tired and completely over it! Your network sucks....you have officially lost a loyal customer. Thanks. For nothing.<br />#mtn #mtnsouthafrica</p>
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MTN South Africa's replyOfficial
07 Nov 2016, 11:52Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to our Billing division to assist with the data request. A call back will be done during the course of to assist with the data request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply07 Nov 2016, 11:52
Official
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to our Billing division to assist with the data request. A call back will be done during the course of to assist with the data request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
's updateReviewer Update
07 Nov 2016, 13:23Thanks. But after numerous complaints and communications. The problem is the same. I am currentlyin the process of filling out a formal complaint with the ombudsman.
's update07 Nov 2016, 13:23
Reviewer Update
Thanks. But after numerous complaints and communications. The problem is the same. I am currentlyin the process of filling out a formal complaint with the ombudsman.