Data *******
Purchased 1gb of data through FNB at 10pm on Saturday night. That usually lasts me atleast 4 to 5 days, but when I woke up at 4am on sunday morning. All that data was finished. Checked my mobile data usage and it was only 130mb used. Where is the rest of my data MTN? Why am I being cheated out of what I have had to pay for?
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MTN South Africa's replyOfficial
20 Nov 2017, 21:58Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the complain to the back end support team to investigate what happened to the data loaded, this can take up to 3 working days for the feedback.
The reference number SMC/*** for cell ***.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply20 Nov 2017, 21:58
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the complain to the back end support team to investigate what happened to the data loaded, this can take up to 3 working days for the feedback.
The reference number SMC/*** for cell ***.
Kind Regards,
Alice van der Merwe
Best regards,