Data *******

<p>The service at MTN is beyond ridiculous. I phoned on Monday evening and was assured that someone will get back to me within 24 hours. 40 hours later still nothing so I phoned again. The comments from the first call was totally wrong. I was assured by the agent that her Supervisor will call me back.... Still waiting.</p> <p>MTN takes data, takes no responsibility and then just blames the user. My daughters and I have been smart phone users for years and know how to work with data. To shift the blame onto the user is very unprefessional. My daughter used to use 100Mb per month now has to load almost double that daily. And then they come with nonsense that airtime gets used for data and insist that it is our fault. And then they say they can only look into it ater my bliing cycle which is another two weeks.</p> <p>Unacceptable! I cannot believe i renewed my contracts with MTN. I should have listened to people who warned me about MTN. I am no longer loyal. And my young adult daughters, the new generation of clients, for sure have no afinity with MTN.</p>