NM
NEALE M
1 reviews | Active since Nov 2015
26 Nov 2015, 11:24
DATA THEFT???
Modem contract 2GBpm. Cell contract separate SIM. In April charged R1400 extra, no warning/explanation. Modem & Cell suspended. Complaint - service restored. In June R4600 extra for another 2+GB! I removed SIM card
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
29 Nov 2015, 07:29Hello nealem,
We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Billing department for assistance Ref REQ:***.
Regards
Nompumelelo
REQ:***
We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Billing department for assistance Ref REQ:***.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply29 Nov 2015, 07:29
Official
Hello nealem,
We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Billing department for assistance Ref REQ:***.
Regards
Nompumelelo
REQ:***
We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Billing department for assistance Ref REQ:***.
Regards
Nompumelelo
REQ:***
Best regards,