1 reviews | Active since Dec 2017
I recharged with a 1GB yesterday morning - I log onto my internet this morning it says data depleted. So I call MTN Call Centre. I speak to a lady she tells me that she sees the recharge yesterday at 08.06am. Next thing she tells me my data is depleted because I was on the internet from 07.58am to 21.00pm.
Now how the heck can I be on the internet and be billed for it without data and then be billed for being on the internet if I was on a WIFI network the entire flipping day!!!!!
MTN is a data *****er! I hate you MTN for all the inconvenience you cause!
Totally moving networks
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We will contact you soon to discuss the matter and get to a solution.
Best regards,
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We will contact you soon to discuss the matter and get to a solution.
Best regards,
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