Data that keeps on disappearing
I bought 20Mb data on the 24th March &to my surprise it only lasted for 2 days, on the 26th March I received data transfer from 073***** of 20Mb & got 10Mb from Mtn & guess what it lasted for 7days. I bought 20Mb on the 1st April again to my horror I discovered that I was left with 6Mb on the 3rd, then I decided to switched off my mobile data & on the 5th I had 5Mb left how the hell is that possible. There is no difference between u & a **** on the street corner, the only thing is u are ****s in suits. STOP ROBBING ME OF MY HARD EARNED MONEY MXM!!! Don't tell me nonsense about apps running coz I dont have more than 5 apps running. Call me & sort this bull out. I'm not a robot thing on ur website sucks fire however is responsible for it, I've been trying to lodge a complaint but that thing keeps acting up.
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MTN South Africa's replyOfficial
11 Apr 2016, 15:15Hello GontseEnough,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number the Data was loaded on, so that we can access the account and attend to the matter. Please note that we could not find information relating to your enquiry on the number provided on your post.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number the Data was loaded on, so that we can access the account and attend to the matter. Please note that we could not find information relating to your enquiry on the number provided on your post.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply11 Apr 2016, 15:15
Official
Hello GontseEnough,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number the Data was loaded on, so that we can access the account and attend to the matter. Please note that we could not find information relating to your enquiry on the number provided on your post.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number the Data was loaded on, so that we can access the account and attend to the matter. Please note that we could not find information relating to your enquiry on the number provided on your post.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Best regards,