Data speed limits

Good day,<br> <br> I activated a 24 hour data bundle which was purchased using my loyalty points - ***.<br> The bundle was activated at 16:04 but at 16:53 I received a message saying I had reached my fair usage of 150mb and my speed would be throttled.<br> <br> The only internet usage during this time was WhatsApp (no media files received) and cellphone banking.<br> It certainly would not have accounted for the 150mb usage. This is also not the first time this has happened. It seems in the last few months each time a 24hr bundle is activated the speed is throttled before the fair usage is reached.<br> <br> This is unacceptable as I am being deprived of the value I purchased.<br> MTN seems unwilling to even consider reimbur*****t of any sort for this *****.<br> <br> Repeatedly very poor service and value for money.<br> <br> Aggrieved.<br> <br> Reshan Packery<br>