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hamza R
1 reviews | Active since Mar 2009
03 Dec 2017, 21:36
Data sim no Internet connection
Hi i took out a data sim comtract on black friday and the sim is working and is being recognised on the modem but there is no internet service. Since i took out the contract its not working. I called the customer care 3 times and still the problem not resolved.
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MTN South Africa's replyOfficial
06 Dec 2017, 10:08Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly note we have tried to get hold of you on the number provided , we have emailed on requesting more information. Please reply soonest for further assistance.
Our sincere apologies for frustration caused.
Regards
Kagiso Monyatsi
Complaints Management Team
Best regards,
MTN South Africa's reply06 Dec 2017, 10:08
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly note we have tried to get hold of you on the number provided , we have emailed on requesting more information. Please reply soonest for further assistance.
Our sincere apologies for frustration caused.
Regards
Kagiso Monyatsi
Complaints Management Team
Best regards,