Data share service Activation failure
<p>My reqyest for DATA share service to be activated has taken me three weeks of back and forth with the following reference numbers:</p> <p> </p> <p>SMC/ ********** 3-882 (Manual ticket)</p> <p>REQ ********** </p> <p>REQ ********** </p> <p>REQ ********** </p> <p>REQ ********** </p> <p>REQ ********** X 3</p> <p>REQ ********** 82</p> <p> ********** 25</p> <p> ********** 30</p> <p> ********** 59</p> <p> ********** 97</p> <p> ********** 78</p> <p> ********** 47</p> <p> ********** 454</p> <p> ********** 54</p> <p> ********** 66</p> <p> ********** 72</p> <p> ********** 48</p> <p> ********** 82</p> <p> </p> <p>yet still, the service is NOT ACTIVATED. Where else will i get help if my service provider is failing me like this? </p>
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MTN South Africa's replyOfficial
23 Feb 2017, 10:47Good day Evans,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Please follow these steps for data share.
Overview
How to
FAQs
For PayAsYouGo customers:
1. Buy a data bundle by dialling *141*2*163#
2. Activate MTN DataShare by dialling *141*5#
3. Select option 4 “Manage Data Bundles”
4. Then select option 2 “DataShare”. Here you can link and de-link numbers
For contract, TopUp or My MTNChoice customers:
1. Visit your nearest MTN store or phone the MTN call centre on 808 to activate DataShare
2. Dial *141*5#
3. Select option 4 “Manage Data Bundles”
4. Then select option 2 “DataShare”. Here you can link and de-link numbers
Alternatively
1. Go to www.mtn.co.za
2. Register on “My Profile” and select the option on the dropdown box called “My Contract Account”
3. Follow the prompts
Regards,
MTN SA.
Best regards,
MTN South Africa's reply23 Feb 2017, 10:47
Official
Good day Evans,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Please follow these steps for data share.
Overview
How to
FAQs
For PayAsYouGo customers:
1. Buy a data bundle by dialling *141*2*163#
2. Activate MTN DataShare by dialling *141*5#
3. Select option 4 “Manage Data Bundles”
4. Then select option 2 “DataShare”. Here you can link and de-link numbers
For contract, TopUp or My MTNChoice customers:
1. Visit your nearest MTN store or phone the MTN call centre on 808 to activate DataShare
2. Dial *141*5#
3. Select option 4 “Manage Data Bundles”
4. Then select option 2 “DataShare”. Here you can link and de-link numbers
Alternatively
1. Go to www.mtn.co.za
2. Register on “My Profile” and select the option on the dropdown box called “My Contract Account”
3. Follow the prompts
Regards,
MTN SA.
Best regards,
's updateReviewer Update
23 Feb 2017, 11:22Is this somewhat an insult? this is obviously what i did to activate the service prior to contacting MTN and it failed hence the back and forth with the tons of tickets and ref numbers above. Clearly you would not even bother to investigate the matter, rather you simply copied and pasted infromation from your webiste. So disapointing of you!
's update23 Feb 2017, 11:22
Reviewer Update
Is this somewhat an insult? this is obviously what i did to activate the service prior to contacting MTN and it failed hence the back and forth with the tons of tickets and ref numbers above. Clearly you would not even bother to investigate the matter, rather you simply copied and pasted infromation from your webiste. So disapointing of you!