1 reviews | Active since Feb 2021
Data share on black Friday special
Good day
Not sure why it is mandatory to give MTN a star especially since they are consistent in dealing in bad faith. I took the the data plan that is offered by MTN on Black Friday, they didnt not inform their teller or call centre agents that this package does not come with a data share option, now witholding information is the same as ****ing. Now I am left with a problem of not sharing data with another MTN contract number.
What makes it worse is I called in and their staff were trying to add my number and said all is well, only to find they themselves did not no this shaddy dealing. Only yesterday I was informed that this package has an exclusion of data share on numerous occasions of calling for assistance. My number is ***. I have had these contract for 10 years and I am learning the inconsideration of this provider now of late. I also learnt that we can only upgrade in 23rd month. How is information that affect the client not communicated with us so we know and make informed decision. Is MTN saying we should stay as far away as possible from black Friday specials???
