RH
Rudi H

1 reviews | Active since May 2015

12 May 2015, 13:18

Data Share Activation

I am a contract customer and have tried for a week now to activate Data Share via all channels available to me. I tried MTN Active, called 808 support line and went to the MTN shop in the Rosebank Mall. The Data Share service is showing as being active across both my Dualcall SIM cards but still it doesn't work.<br> <br> When dialling the *141*5# USSD to setup sharing I receive an error: \You are not sharing any internet bundles. To set up data share please contact your service provider."When I call 808 the agent merely says that data share is active"

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 May 2015, 09:34
Official
Hello Truman,

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

Please be advised that we have loaded the Data share link on your account, would you kindly dial *141*5# and link the number.

Should you encounter any problems, would you kindly email me on ***@mtn and i will gladly assist you.

Thank you.
Kagiso
REQ:***

Best regards,