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Meshious M

1 reviews | Active since May 2018

19 Feb 2019, 13:28

Data share

MTN Consultants failed me big time, i spoke to about four consultants asking them to help me re-active data share which was deactiveted by one of their colleagues, but all of them failed to help me. They keep on telling me that i must switch my phone off for 15 minutes but that doesnt help. Can i get someone who is competent to help me please.

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Replies (2)
MTN South Africa
MTN South Africa's reply20 Feb 2019, 10:27
Official
Good day Thabang,

Thank you for your post.  Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.   Kindly note that this matter has been escalated to our support team and we will revert to you with feedback.  Warm Regards,Zanele MazibukoComplaints Management Team

Best regards,

MTN South Africa
MTN South Africa's reply21 Feb 2019, 08:35
Official
Good day Thabang,

Please note that support has confirmed that data share has been loaded on your number. Kindly test now if its working. Warm Regards,Zanele MazibukoComplaints Management Team

Best regards,