data ****

I purchase 3gig data bundle almost every month and a half because you would get another 3gig free which expires in the first month. Last month 15 April I purchased the same. My balance when I checked it was 6gig. A couple days later I receive an sms that my data will expire at a certain time. I received Sms's like this before and nothing really happened, so i never bothered checking my airtime at the time. I thought this is probably a way of scaring customers into buying more data. This time however I was missing 3gigs and when I checked the detailed report I only had the promotional data left which expires 15 May. However if I dialled the number to check my balances the lady would mention my 3gig once off data, so I thought it must probably only be a technical fault and i left it. But when the last of my promotional data run out it took all my airtime and the limit amount that is set on the account. I've been trying to phone mtn on the 808 number but have to wait longer than an hour before I get tired or the call gets dropped. I can also only phone when the account holder is close else they wouldn't help me. I thought that the store could help, but all they told me was to dial 173