Data Runs Dry
<p>Data keeps disappearing. I've been on the same sites previously but I've never used that much data. I couldn't have used up a GIG in more than considering the amount of money I spend on data anyway. I've grown tired of always having to complain to get assistance. </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have sent a request to the billing division to validate your data usage and send you the full URL usage report, ref # REQ: ********** . Please note the turnaround time for the report to be received is 2/24 hours.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have sent a request to the billing division to validate your data usage and send you the full URL usage report, ref # REQ: ********** . Please note the turnaround time for the report to be received is 2/24 hours.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,