Data *******

Hi All

In the middle of the year I took a contract with you guys which offered 100gig of data, this included 20gig of anytime data and 20gig YouTube lastly 20gig night however I have been credited with 80gig monthly to make it worse my anytime data given is 10gig. which now is starting to frustrate me.

I am paying MTN the full amount and demand this issue to be sorted out with all the outstanding date reimbursed back.

I also contacted your customer care line and spoke to Amanda on the 18/11/2022 who was not helpful at all and hanged up after i requested to speak to the supervisor on duty.

Your customer service department is always offline however with sales we never seem to have a problem which clearly state this is just a take situation without giving back to your customers.

Slindokuhle Khuzwayo

WORST CUSTOMER SERVICE OF ALL TIME MTN, IF YOU CANNOT ASSIST WITH THIS TERMINATE THE CONTRACT AND NOT HOLD ME LIABLE. I HAVE BEEN PAYING WHAT IS DUE YET YOUR COMPANY HAS FAILED TO DELIVER.

Wandile Nkabinde *** Query : ***