Data *******

I had bought my son a MTN100 subscription and in September 2014 I was billed R4131 and most of this was for data usage. This was a huge shock as this was an entry level subscription that I frequently used to top up by calling the contact centre. So my understanding was that this was a top account. After numerous calls to the contact centre they were unable to explain how this occurred. My monthly average was around R550! This is still not resolved to date after numerous calls.<br> <br> I then did an upgrade via the call centre on 17 March 2015 to a Mychoice 100 package and after my experience mentioned above I strictly advised that there must be a cap placed on this subscription. To my horror I received the May statement to find that the bill was for R4529. This is for a subscription that averages R 480 per month. I then went into the Westwood Mall MTN branch on 18 May 2015 to find out that there was no cap on this account after having instructed the call centre agent to implement this in early March 2015.<br> <br> This is not what I expect from MTN.<br> <br>