1 reviews | Active since Feb 2017

11 Aug 2017, 17:41

DATA removed from monthly allocation

<p>I would think a company such as MTN would actually honour their agreement but as usual I was wrong. They have again reneged on their agreement to supply 100Mb per month with their Mint tablet special. Although I have only used 43Mb for the month I get a message saying my data has expired and I must spend R4 per mb for the cheapest data bundle.</p> <p>Now I am really angry with MTN. Useless *****.<br /><br /></p>

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Aug 2017, 21:57
Official

Good Day,

Thank you for your post.

We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.

For us to investigate and effectively assist you with this matter, Please give me the details of your complaint together with your ID number and mobile number you have with MTN. Send it to *** Also please past this HP Page on your mail for easy reference.

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,