KW
Katinka W
1 reviews | Active since May 2018
11 Dec 2019, 09:50
Data rates shocking
I am done with MTN. You just lost a customers. What the heck is going on with your rates on Data bundles. Not only the rates the data gets depleted so quickly no matter what you do. I only use my phone for whatsapp no facebook or social media sites and 1.5 GB depleted within a week ?
Why does 1GB data cost R149 with MTN and with Cell C you can buy 1.5 GB day + 1 GB night for only R80 for 1 month
MTN is really ripping of their clients with the rates.
Goodbye MTN I will be moving over to Cell C
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MTN South Africa's replyOfficial
13 Dec 2019, 07:36Good day Katinka W,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that we do offer cheaper bundles at different rates. Please do not hesitate to click on the following link for more information https://www.mtn.co.za/Pages/MTNDataBundle.aspx
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that we do offer cheaper bundles at different rates. Please do not hesitate to click on the following link for more information https://www.mtn.co.za/Pages/MTNDataBundle.aspx
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply13 Dec 2019, 07:36
Official
Good day Katinka W,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that we do offer cheaper bundles at different rates. Please do not hesitate to click on the following link for more information https://www.mtn.co.za/Pages/MTNDataBundle.aspx
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that we do offer cheaper bundles at different rates. Please do not hesitate to click on the following link for more information https://www.mtn.co.za/Pages/MTNDataBundle.aspx
Kind regards,
Ishie.
Complaints Management Team.
Best regards,