Data purchase gone wrong

On 14/01/2016 @ 16:07, I dialled 808 spoke to a consultant & I bought 100MB @ R35, once off.<br> Mobile data was switched off as I was waiting for the bundle to be loaded. After restarting my phone checking my balance, only 77.21MB was loaded & I purchased 100MB. Phoned 808 <br> 16:54-consultant answered verified everything waited to check what's happening on system I was told that I should have received 55MB extra as part of promotion. Had to explain that its only a once off data bundle that I bought by dialling 808, on the system it stated that I did load the 100MB & there was no talk about the 55MB that was supposed to be loaded. I told the consultant to reverse this entire transaction & that I don't want this data bundle, as I'm not paying for something I didn't receive. She told me that she'll reverse this transaction & for my inconvenience, 1GIG data will be loaded onto my account. (***) after being able to hear me clearly for well over 8 min all of a sudden could not hear me & hung up. <br> This morning the bundle was still reflecting on my account and now stands on 76.82MB even thou the mobile data is still not switched on, there's no sign of the 1GIG.