AM
Aviwe M
1 reviews | Active since Jul 2015
05 Mar 2017, 00:56
Data parasites
<p>Mtn data billing is simply just disgusting. I've never had problems with tethering before until 2 months ago. My 1.5 Gig data is just gone from just using roughly 500Mb of my data. I know you won't return it but you'll just give me some lame excuse. #$@& this network </p>
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MTN South Africa's replyOfficial
08 Mar 2017, 14:01Thank you for your post.
We apologize for any inconvenience incurred.
We have investigated and do pick up that you have subscribe to content service Air, we have sent the request to the content provider to remove your details from their system, note that this type of service use if no airtime available data will be used for this. Your unsubscribe has been logged as #***.
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing.
Data cannot be carried over and is only valid for 1 month.
If you do not close application opened in the back end when using the Internet data will deplete, you may contact the 1555 business solution department from the device to check if they can pick up any applications not closed for assistance.
If you are on a site and you do not close the site back round data will be used.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply08 Mar 2017, 14:01
Official
Thank you for your post.
We apologize for any inconvenience incurred.
We have investigated and do pick up that you have subscribe to content service Air, we have sent the request to the content provider to remove your details from their system, note that this type of service use if no airtime available data will be used for this. Your unsubscribe has been logged as #***.
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing.
Data cannot be carried over and is only valid for 1 month.
If you do not close application opened in the back end when using the Internet data will deplete, you may contact the 1555 business solution department from the device to check if they can pick up any applications not closed for assistance.
If you are on a site and you do not close the site back round data will be used.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,