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Item: MTN South Africa
Rating: 2
Author: Andrea P

Could someone from your call centre please call me ? I've been battling for one hour to get hold of an MTN representative . Frustrating as this is - once the phone actually rings for be transferred to an agent , it just gets cut off.<br> <br> I urgently need someone to get hold of me please!

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Replies (1)

MTN South Africa's replyOfficial

17 Mar 2015, 15:16

Hello andyplaatjies,

Thank you for your post.

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

As per telephone conversation, you advised that the problem has been resolved.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda
REQ:***

MTN South Africa's reply17 Mar 2015, 15:16

Official