Data not recieved Mtn
I upgraded at mtn on LTE network on 04/06/2018 and haven't received my 30gig free data yet. Is there a procedure that i have to follow to active the data bundle or is there a period of time i have to wait after MTN activates the data bundle. Mtn please explain what's going on?
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MTN South Africa's replyOfficial
05 Jun 2018, 07:53Good day Renske,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i do see that bundle loaded on your line. Kindly contact our call centre @ 135 for further assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply05 Jun 2018, 07:53
Official
Good day Renske,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i do see that bundle loaded on your line. Kindly contact our call centre @ 135 for further assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,