data not received
<p>ive upgraded my contract 3 days ago, they promised 30gig for the first month...ive escalated it 3 times still no data....what more can I do than to come on this platform...its realy not fair, Im thinking of canceling my contract</p>
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MTN South Africa's replyOfficial
05 Apr 2017, 23:08Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note that we are currently experiencing technical issues with the loading of the Free LTE 30GB Data Bundle, our technical team has identified the problem and is currently being resolved. All affected customers will be credited with the Free LTE 30GB Data Bundle once the issue has been resolved.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***1
Best regards,
MTN South Africa's reply05 Apr 2017, 23:08
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please note that we are currently experiencing technical issues with the loading of the Free LTE 30GB Data Bundle, our technical team has identified the problem and is currently being resolved. All affected customers will be credited with the Free LTE 30GB Data Bundle once the issue has been resolved.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***1
Best regards,
's updateReviewer Update
06 Apr 2017, 10:07good day...is it possible to have this issue resolved this morning, as I want to upload things on my old phone for my son and I only see him tonight, oncs a week
's update06 Apr 2017, 10:07
Reviewer Update
good day...is it possible to have this issue resolved this morning, as I want to upload things on my old phone for my son and I only see him tonight, oncs a week