TH
Tanya H
1 reviews | Active since Jul 2011
11 Aug 2016, 07:09
Data missing
<p>I bought 1gig data on the 10.08.2016 for R160.00 via online banking. After an hour the data was still not loaded onto my account. I logged a request via email as well as twitter for them to please assist. They requested that I check in the afternoon and the data was still not loaded. The money has been deducted from my account and this morning no data has yet been loaded on the account. After various requuests for updates I still have not received any. This is really disgusting service from MTN!! Now I am out R160.00 and NO DATA.</p>
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MTN South Africa's replyOfficial
17 Aug 2016, 10:58Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time online confirming that you have received the data.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply17 Aug 2016, 10:58
Official
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time online confirming that you have received the data.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,