ZE
Zane E
1 reviews | Active since Nov 2011
25 Jan 2020, 05:51
Data miss usage
This morning I found out my data usage between 12am and 6am that should be deducted from Night Express is using up my daytime data.
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Replies (1)
MTN South Africa's replyOfficial
27 Jan 2020, 07:57Good day Zane E,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that night express times are no longer from 00h00 to 05h59. The times are now from 00h00 to 04h59.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that night express times are no longer from 00h00 to 05h59. The times are now from 00h00 to 04h59.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply27 Jan 2020, 07:57
Official
Good day Zane E,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that night express times are no longer from 00h00 to 05h59. The times are now from 00h00 to 04h59.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that night express times are no longer from 00h00 to 05h59. The times are now from 00h00 to 04h59.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,