gL
gresswll L
1 reviews | Active since Mar 2013
05 Jul 2015, 15:28
Data line stilled not active
Good day, my data sim is still RICA locked, I recently upgraded my voice line, I provided you with my I.D and POR, but my data sim is still RICA locked.<br> Data Sim number ***<br> Contact me on ***<br> <br> I spoke to one your call centre agents, and he told me the data card is not RICA locked, I tested the lone and it's still locked.<br> <br> Please unlock this line......<br> <br> Call me on *** or email me on [Email Removed]<br>
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MTN South Africa's replyOfficial
13 Jul 2015, 10:23Hello gresswill1,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that your number has been sent through again and should be fine in the next 2-24 hours.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that your number has been sent through again and should be fine in the next 2-24 hours.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,
MTN South Africa's reply13 Jul 2015, 10:23
Official
Hello gresswill1,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that your number has been sent through again and should be fine in the next 2-24 hours.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that your number has been sent through again and should be fine in the next 2-24 hours.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,