TM
Tiyiselani M
1 reviews | Active since Apr 2015
27 Aug 2015, 15:22
Data Issue
On Saturday i received my monthly bundles of 500MB plus 275MB but all of my bundles have disappeared with no valid reason called customer care no one can explain what happened to my data bundles i am really disappointed with MTN service i have been with MTN for 15 years now but now they really disappointing me, every month i have to complain this is really not on at all, even logged a complain Req no *** no one has contacted me .<br> <br> Rergards,<br> Tiyiselani
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MTN South Africa's replyOfficial
28 Aug 2015, 06:58Hello Tmboweni,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that according to our records the data was depleted accordingly. The current balance remaining is 100Mb.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that according to our records the data was depleted accordingly. The current balance remaining is 100Mb.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Best regards,
MTN South Africa's reply28 Aug 2015, 06:58
Official
Hello Tmboweni,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that according to our records the data was depleted accordingly. The current balance remaining is 100Mb.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that according to our records the data was depleted accordingly. The current balance remaining is 100Mb.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Best regards,