data has fallen useless service
<p>I still; dont have my data and I called since last week Friday the 21 October and after many dropped calls and holding on I received a ref on Saturday but still not data. </p> <p>When shall the data fall to my phone.</p> <p> </p>
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Replies (2)
MTN South Africa's replyOfficial
25 Oct 2016, 11:40Good day Chetwick,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this.
Kindly be advised that the 300mb was provisioned on the 24/10/2016. We have further logged a request for a credit to be passed for the invoice dated 2016-09-20 to 2016-10-20 where you were not provisioned with the 300mb REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply25 Oct 2016, 11:40
Official
Good day Chetwick,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this.
Kindly be advised that the 300mb was provisioned on the 24/10/2016. We have further logged a request for a credit to be passed for the invoice dated 2016-09-20 to 2016-10-20 where you were not provisioned with the 300mb REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's replyOfficial
25 Oct 2016, 11:41Good day Chetwick,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this.
Kindly be advised that the 300mb was provisioned on the 24/10/2016. We have further logged a request for a credit to be passed for the invoice dated 2016-09-20 to 2016-10-20 where you were not provisioned with the 300mb REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply25 Oct 2016, 11:41
Official
Good day Chetwick,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this.
Kindly be advised that the 300mb was provisioned on the 24/10/2016. We have further logged a request for a credit to be passed for the invoice dated 2016-09-20 to 2016-10-20 where you were not provisioned with the 300mb REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,