Data gone
Hi, I was Saturday in a WiFi hotspot and I has about a 100 mb of data and 15 rand of airtime all gone
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MTN South Africa's replyOfficial
20 Jan 2018, 15:19Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
According to your profile you data was used through Internet sessions. Note that Wifi hot spots have limit's because some block certain sites and dont update certain apps. This then will result in your device using your data or airtime.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply20 Jan 2018, 15:19
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
According to your profile you data was used through Internet sessions. Note that Wifi hot spots have limit's because some block certain sites and dont update certain apps. This then will result in your device using your data or airtime.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,