DATA - Expires Too Soon!

Item: MTN South Africa
Rating: 2
Author: Roxanne M

Hi, I am not happy that every month I purchase Data and it Expires too quickly. In order for me to retrieve emails etc, I need Data, however feels like I am purchasing this every 2 weeks and cannot afford that. Please look into this Urgently, I want to know what are your terms and conditions regarding Data. I honestly feel like moving Networks after 15 years of being with MTN, as I feel I am no longer getting \bang for my buck" Thanks"""

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

29 Sept 2015, 12:14

Hello RoxanneMaistry,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.

Best regards
Mantoa
REQ:***

Best regards,

MTN South Africa's reply29 Sept 2015, 12:14

Official

Best regards,

DATA - Expires Too Soon!

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