SM
Susan M
1 reviews | Active since Feb 2011
03 Oct 2017, 13:34
Data expering
I'm sure I'm not the first to complain about Cell phone providers - (data expiring). It's just a money making racket and they have you by the "short and curlies" because all the providers ensure that your "data" expires so that they can make money out of the public. It infuriates me to such a degree that data "expires", what a load of absolute BS.
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Replies (2)
MTN South Africa's replyOfficial
11 Oct 2017, 11:40Thank you for your post.
We sincere apologized for any inconvenience incurred.
We apologize for the delayed response.
The back end system support team has investigated regarding the 373.44 data lost. This data has expired.
Please refer back to the terms and conditions of data, the data expires depending on how long was it bought for.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply11 Oct 2017, 11:40
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We apologize for the delayed response.
The back end system support team has investigated regarding the 373.44 data lost. This data has expired.
Please refer back to the terms and conditions of data, the data expires depending on how long was it bought for.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
SM
Susan M's updateReviewer Update
11 Oct 2017, 11:53Thank you for your reply, however, I don't care much for your reply. DATA and SMS'S shouldn't expire. MTN and other providers are making money by using this excuse.
SM
Susan M's update11 Oct 2017, 11:53
Reviewer Update
Thank you for your reply, however, I don't care much for your reply. DATA and SMS'S shouldn't expire. MTN and other providers are making money by using this excuse.