ML
Marc L

1 reviews | Active since Jan 2016

14 Apr 2020, 15:52

Data dssapearing when not even connected to MTN data

Just watched my data dissapear- yet 1) I am at home connectd on wireless to my fibre 2) Even when no connected via wireless I use afrihost for data...

Of course contacting MTN is worthless- 135 does not give the option to talk to a customer representative regardless of how many menus you work your way through. I cannot wait for my contract to come to an end so i can cancel!

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 Apr 2020, 10:15
Official
Good day Mark

Thank you for your post.
Apologies for the inconvenience , 
Kindly specify the date of this particular incident, we have sent you a mail, Please respond .

Kind regards 
Bonolo Khonkhe
Complaints Analyst 

Best regards,