Data doesn't last

Item: MTN South Africa
Rating: 1
Author: Soomaya A

Mtn is the only network that eats up the most data. I have used other networks and the data last a long time. I had 17gigs and it lasted only 9 days yet I didnt download movies or sit for hours on YouTube. Mtn is robbing their customers and I know of many people who agree. I am very disappointed and I want to know how all my data was used.

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

18 Dec 2017, 13:13

Good day Soomaya.

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Please advise the time and date of the bundle disappearing in order for us to check the activity.

Kindly ask the account holder to contact us via our customer service email : ***

Regards
Charelle Brockman
MTN Complaints Management Team.

Best regards,

MTN South Africa's reply18 Dec 2017, 13:13

Official

Good day Soomaya.

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Please advise the time and date of the bundle disappearing in order for us to check the activity.

Kindly ask the account holder to contact us via our customer service email : ***

Regards
Charelle Brockman
MTN Complaints Management Team.

Best regards,

Data doesn't last

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