Data dissappear in a few minutes

Item: MTN South Africa
Rating: 1
Author: Hillton S

I am really ****ed right now I bought a weekly bundle for 200mb I only went online just to do the wave thing and after that all my data is up I call customer care they say they can't see what I bought just after an hour they can see what really happen really is this what I signed up for really?

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

28 Jun 2019, 14:31

Good day Hilton
Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please note as per our telephonic conversation, we have resolved the matter.

Warm regards,Mazwi ZumaComplaints Analyst

MTN South Africa's reply28 Jun 2019, 14:31

Official

Hillton S's updateReviewer Update

28 Jun 2019, 15:03

Thanks for the reply and thanks for the help if I could I would change it to positive review thanks again and keep up the good work

Hillton S's update28 Jun 2019, 15:03

Reviewer Update

Thanks for the reply and thanks for the help if I could I would change it to positive review thanks again and keep up the good work